Do you want to feel that your job is helpful to your clients? Looking for a career where every day is a new challenge? If so, we have the perfect fit for you. FROSCH has a key position opening for Trainer/Team Support Specialist. This position is to be based in our London, UK office.
In this dual role you will actively participate as a member of the Global Training Team, facilitating the new hire training program and working with the internal departments on establishing training needs and goals. You will also provide ticketing and fulfillment support to agent teams, manage all aspects of online booking tool(s) reservation errors, while providing back-office support for various systems and assisting with managerial projects and initiatives.
DELIVER THE UNEXPECTED
“We will strive to always over-deliver on all promises and have a ‘can-do’ attitude.
We will always find a way to make our clients, colleagues, and partners feel special.
We will go above and beyond, working hard to always be better than our best.”
We aspire to define ourselves as the travel company of choice, to deliver industry-leading expertise and service to our customers and build on the tremendous pride our employees have in all they accomplish. We will continue to align our resources to further integrate leading technologies into our customer experience. Through it all, we will remain faithful to our core values; respect, integrity, excellence, communication, commitment and delivering the unexpected.