FROSCH Private Client Services provides our clients with experiences unparalleled by other travel organizations. Whether it’s organizing a 3-week luxury safari, securing private villa accommodations, gaining access to a private gallery or scoring an invite to the hottest event in town, we surpass our Member’s expectations.

Are you that friend in the group that is always on the lookout for the next trip, best spot to eat in town or event? If so then this career is for you, we are looking for someone who will not only strive for excellence but also exceed expectations.

If you are one to always strive for excellence and exceed expectations, then we have an opportunity for you in our New York office.

What FROSCH Offers You?

  • Opportunity to make a difference in a growing global company
  • Strong collaborative environment
  • Medical, Dental and Vision plus 17 supplemental benefits
  • IATA and LifeMart Benefits
  • TransitChek
  • Gym Reimbursement
  • Continued Industry Training
  • Employee Recognition Program 

Job Details: 

  • Anticipate client needs and provide first class service that exceeds expectations.
  •  Strong interpersonal skills to develop relationships with key clients to improve the service level.
  • Develop, plan and execute custom-made travel experiences.
  • Communicate FROSCH’s operating standards to suppliers and coordinate all relevant travel logistics.
  • Organize preliminary and master documents for the client.
  • Prepare Private Arrangement menus in a timely manner.
  • Maintain day-to-day communication with suppliers to ensure the smooth operation of the program.
  • Log and administer deposits, reconcile supplier invoices, and generate payment requests.
  • Cultivate new clients based on referrals from existing clients and leads from other consultants.
  • Assist in the travel arrangement proposal handling process, as requested.
  • Update client travel log with new reservations.
  • Research destination information including hotels and events for department website.
  • Maintain and create profiles in ClientBase.

Requirements/Qualifications:

  • Four year college degree or equivalent experience.
  • Minimum 5 years working with VIP clients
  • On call outside of normal work hours to provide for urgent client needs.
  • Proficient in Microsoft Office; Word, Excel, Outlook.
  • Fast learner who always strives to deliver above and beyond the Member’s expectations
  • Must possess exceptional communication and mathematical skills.
  • Meticulous attention to detail.
  • Ability to work well with a team to ensure worldwide coverage for clients.
  • Working knowledge of worldwide luxury destinations and first hand destination knowledge.
  •  Ability to work under pressure and meet deadlines.
  • Demonstrated knowledge of the best practices within the travel industry.
  • Ability to meet customer needs on a global scale   

Apply Now

 
Equal Employment Opportunity Policy Statement
FROSCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FROSCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
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