When it comes to airplanes, children with special needs often experience undue stress because of the noise, crowds, and fear of flying. Delta hopes to alleviate some of the worry by providing educational opportunities where children can learn more about the logistics of airplane travel.
Recently, Delta and the Miami Airport Customer Service Team invited children with Autism and Asperger’s Syndrome to visit the airport and learn the steps of air travel. During the flight simulation experience, the children practiced the check-in process, walked through TSA security, and experienced flight boarding procedures. The children were also treated to an in-flight meal and had the opportunity to see the cockpit and learn how to pilot a plane from a Delta crew member.
By allowing practice opportunities like this, much of the stress experienced by children with special needs can be lessened. Be on the lookout for more Delta flight simulations like this as Delta hopes to offer more of these in the future.